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Terms of Service & Terms of Sale

Terms of Service & Terms of Sale

Last updated: October 2026

These Terms of Service and Terms of Sale (the “Terms”) govern your access to and use of the OnePageCheckout Pro website at onepagecheckout.pro (the “Site”), and your purchase and use of the OnePageCheckout Pro software plugin and related services (together, the “Products”). Please read these Terms carefully. By creating an account, placing an order, or using the Products, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other organization, you represent that you have the authority to bind that entity, and “you” refers to that entity.

1. Who We Are

The Products are provided and sold by TrafficFlow GmbH, a limited-liability company incorporated in Switzerland (“TrafficFlow”, “we”, “us”, or “our”).

  • Registered address: Staubstrasse 1, 8038 Zürich, Zurich, Switzerland
  • Company registration no.: CHE-364.165.705
  • VAT / UID: CHE-364.165.705
  • Contact: support@onepagecheckout.pro

2. Scope and Acceptance

These Terms apply to all orders, licenses, and use of the Products. They form a binding agreement between you and TrafficFlow. Additional documents referenced here — including our End User License Agreement (EULA), Refund Policy, and Privacy Policy — are incorporated into these Terms by reference. If there is a conflict between these Terms and the EULA regarding your rights to use the software code, the EULA governs.

We may offer certain purchases subject to additional or different terms presented to you at the point of sale. Where those terms conflict with these Terms, the terms presented at the point of sale prevail for that purchase.

3. Account Registration

Some features, including access to license keys, downloads, updates, and support, require an account. When you register, you agree to:

  • Provide accurate, current, and complete information;
  • Keep your account details and billing information up to date;
  • Keep your login credentials confidential and not share your account; and
  • Be responsible for all activity that occurs under your account.

You must notify us promptly at support@onepagecheckout.pro if you suspect any unauthorized use of your account. We may suspend or terminate accounts that contain false information or that are used in breach of these Terms.

4. Products, Orders and Pricing

OnePageCheckout Pro is digital software — a WordPress plugin for WooCommerce — licensed, not sold, to you. It is made available under two purchase models:

  • Annual subscription: a license that includes software updates, support and the Hosted Services for a period of one (1) year, renewing as described in Section 5; and
  • One-time lifetime license: a single payment granting a perpetual license, together with updates and support for the commercially reasonable lifetime of the Product, and the Hosted Services for three (3) years as described in Section 9.

For lifetime licenses we also offer an optional Geo renewal: a one-year extension of the Hosted Services, sold separately per tier (see Section 9.4).

Each license tier carries a per-site activation limit: Starter (1 site), Growth (5 sites), and Agency (unlimited sites). A “Site” is one WordPress installation — one WooCommerce database — on which the plugin is activated; in a multisite network each sub-site is its own Site. Up to 5 domain names of the same installation (for example the .ch and .de domains of one shop) are included with a Site; they are verified automatically and share the Site’s license. Each license additionally includes 3 staging Sites — test copies of your shop — which are not counted against your Site limit.

Prices are stated on the Site and are quoted in US Dollars (USD) unless otherwise indicated. Prices are exclusive of taxes unless stated otherwise. Applicable taxes may be added at checkout, including EU VAT and other sales, use, or value-added taxes based on your billing location and status; where required, VAT may be collected under applicable EU rules. You are responsible for any taxes, duties, or charges imposed by your jurisdiction that are not collected by us.

All orders are subject to acceptance by us. We may decline or cancel an order, or correct pricing, where there is an obvious error, suspected fraud, or a breach of these Terms. If we cancel an accepted order for these reasons, we will refund any amount already paid for that order.

5. Payment, Renewals and Cancellation

Payment is due at the time of purchase. Payments are processed by our third-party payment provider; by placing an order you authorize us and our provider to charge your selected payment method for the order total, including applicable taxes. You are responsible for providing a valid payment method and accurate billing details.

Annual subscriptions renew automatically at the then-current renewal price at the end of each term, unless you cancel before the renewal date. You may cancel auto-renewal at any time through your account or by contacting support@onepagecheckout.pro; cancellation stops future renewals but does not, by itself, entitle you to a refund of the current term (see Section 10). If a renewal payment fails, the associated updates and support entitlement may lapse.

Lifetime licenses are charged once and are not subject to recurring billing. Geo renewals are one-off purchases of one year each; they do not renew automatically.

6. License Grant

OnePageCheckout Pro is proprietary software distributed on the terms of the End User License Agreement (EULA). The underlying plugin code is licensed under the GNU General Public License, version 2 or later (GPLv2-or-later); certain assets and the license key, updates, and support services provided with your purchase are governed by the EULA and these Terms.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable license to install and use the Product on up to the number of sites permitted by your tier, for the duration of your license. A summary of your rights and restrictions appears in the EULA, which you should read in full before use.

7. Delivery of Digital Goods

The Products are delivered electronically. After we confirm your payment, you will receive access to:

  • a license key tied to your account; and
  • a download of the plugin package, available from your account dashboard and/or by email.

Delivery is normally immediate but may take a short time to process. It is your responsibility to download the Product and store your license key securely. No physical goods are shipped. Because the Products are digital and made available immediately, you acknowledge that delivery begins as soon as your order is confirmed.

8. Updates and Support Entitlements

Your access to software updates and technical support depends on your purchase model and tier:

  • Annual subscription: includes updates and support for one (1) year from the date of purchase, renewing with each paid renewal term.
  • Lifetime license: includes updates and support for the commercially reasonable lifetime of the Product.

Support is provided in English through our designated support channels at support@onepagecheckout.pro and covers installation, configuration questions, and defect resolution for the Product. Support does not include custom development, third-party plugin or theme conflicts beyond reasonable diagnosis, or general WordPress/WooCommerce administration. When updates or support lapse, the Product — including every Pro feature activated on your sites — will continue to function, but you will no longer be entitled to new versions or assistance until you renew. The Hosted Services follow their own term, set out in Section 9.

9. Hosted Services (Address Autocomplete)

9.1 What they are. Pro licenses include access to our hosted address-autocomplete service (the “Hosted Services”), which returns address suggestions to the checkout on the sites activated under your license, without a third-party API key. The Hosted Services are provided as a service; they are not part of the software licensed to you. The free version of the Plugin can also use the Hosted Services on a free plan of 500 lookups per site and calendar month, once the site owner turns it on in the Plugin settings; the free plan has no grace buffer, and hosted suggestions pause at 100% until the next calendar month.

9.2 Monthly quota. Each tier includes a monthly quota of address lookups, pooled across all sites activated under the license: Starter 5,000, Growth 25,000 and Agency 100,000 lookups per calendar month (UTC). A lookup is one address entry by a shopper that receives suggestions, however many keystrokes it involves; searches without results are not counted. We notify you at 80% and 100% of the quota, and allow a further 20% as a grace buffer. When usage reaches 120% of the quota, hosted suggestions pause until the next calendar month; the checkout keeps working, using your own Google Places API key if you have set one, or manual address entry. Unused lookups do not carry over. Staging Sites receive a separate test allowance of 200 address lookups per month each, not drawn from the license quota. Staging Sites may not serve real customers; a staging Site that does must be activated as a production Site.

9.3 Fair use. The Hosted Services are for interactive address entry by shoppers on the checkout and account pages of your activated sites. You may not use them for bulk or automated geocoding, to build or enrich address databases, to resell or redistribute results, or on sites not activated under your license, and you must not share or publish your site keys beyond their intended use in your checkout. To keep the service reliable for everyone, we apply technical limits (for example per session, per IP address and per hour) and may throttle, suspend or rotate a site key that is used in breach of this Section or that places an unreasonable load on the service.

9.4 Term.

  • Annual subscriptions include the Hosted Services for as long as the subscription is active.
  • Lifetime licenses include the Hosted Services for three (3) years from the date of purchase. After that, you can extend them with an optional Geo renewal of one (1) year at a time, at the then-current price (currently USD 24 for Starter, USD 49 for Growth and USD 99 for Agency per year, plus applicable taxes). A Geo renewal extends the Hosted Services by one year from their current end date, or from the date of purchase if they have already ended. Geo renewals are covered by our 14-day money-back guarantee (see the Refund Policy).
  • Lifetime licenses purchased before three-year Hosted Services terms were introduced (the date on which this Section 9 was first published) keep the Hosted Services, without a Geo renewal, for as long as we operate them.

When the Hosted Services end for a license, nothing else changes: the Plugin and every Pro feature keep working on your activated sites, and address autocomplete continues with your own Google Places API key if you have set one, or the address fields work as normal manual entry.

9.5 Providers and changes. We may change the technology, data sources, hosting providers and locations used to provide the Hosted Services (currently a service based on OpenStreetMap data, operated on servers in Germany), provided their core function — address suggestions on your checkout within your quota — remains substantially equivalent. We aim for high availability but do not guarantee uninterrupted service, and may carry out maintenance. If we ever discontinue the Hosted Services, we will give reasonable advance notice by email.

9.6 Map data. Suggestions are based on OpenStreetMap data, © OpenStreetMap contributors, available under the Open Database License (ODbL). The Plugin displays the required attribution next to the suggestions; you must not remove or hide it.

9.7 Data protection. When the Hosted Services run on your checkout, we process your shoppers’ typed address input and IP addresses as your processor, as described in our Privacy Policy. A data processing agreement is available on request.

A valid, active license key is required to receive automatic updates and support.

10. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on eligible purchases. If you are not satisfied, you may request a refund within fourteen (14) days of purchase, subject to the conditions in our Refund Policy. To the extent permitted by law and except as set out in the Refund Policy, this guarantee is your primary remedy for dissatisfaction with the Product. Refunds are issued to the original payment method.

11. Acceptable Use

You agree not to, and not to permit any third party to:

  • resell, sublicense, rent, or redistribute license keys or paid update/support services except as expressly permitted;
  • circumvent, disable, or tamper with license validation, activation limits, or the quotas and limits of the Hosted Services, or use a staging Site to serve customers;
  • use the Product to build or operate a service that competes with the Product by repackaging it;
  • use the Site or Products in violation of any applicable law or the rights of others;
  • introduce malware into, or attempt to gain unauthorized access to, our systems or other users’ accounts; or
  • misrepresent your identity or affiliation in connection with an order or support request.

The GPL grants you certain freedoms with respect to the plugin code; nothing in this Section restricts rights you hold under the GPL, but the license key, updates, support, and use of our brand and services remain governed by these Terms and the EULA.

12. Warranties and Disclaimers

We take care to build reliable software and provide the Products with reasonable skill. However, to the maximum extent permitted by applicable law, the Products, the Site, and all related services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Products will be uninterrupted, error-free, or compatible with every configuration of WordPress, WooCommerce, theme, plugin, hosting environment, or third-party service. You are responsible for maintaining backups and for testing the Product in a staging environment before deploying it to a live store. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to the Products, the Site, or these Terms, even if advised of the possibility of such damages.
  • Our total aggregate liability arising out of or related to the Products, the Site, or these Terms shall not exceed the total amount you paid to us for the Product giving rise to the claim during the twelve (12) months preceding the event giving rise to liability.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for gross negligence or willful misconduct. Because the Products interact with live commerce and payment flows, you are solely responsible for validating that your checkout functions correctly for your own store and customers.

14. Term and Termination

These Terms apply for as long as you use the Site or hold a license to the Products. You may stop using the Products at any time. Deactivating the plugin instantly restores the standard WooCommerce checkout, with no lock-in.

We may suspend or terminate your account, license, or access to updates and support if you materially breach these Terms or the EULA, fail to pay amounts due, or use the Products unlawfully. On termination for breach, your right to use the license key, updates, support, and the Hosted Services ends. Sections that by their nature should survive termination — including Sections 6, 11, 12, 13, 15, and 16 — will survive.

15. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the substantive laws of Switzerland, without regard to conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction is Zurich, Switzerland, subject to any mandatory place of jurisdiction provided by law. Where you deal with us as a consumer, you may also benefit from mandatory protections and, where applicable, the courts of your place of residence.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Products, legal requirements, or business practices. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you by email or through your account. Changes take effect when posted, or on the date stated in the notice. Your continued use of the Products after changes take effect constitutes acceptance of the revised Terms. The version in force at the time of your order applies to that order.

17. Contact

Questions about these Terms, your order, or the Products can be sent to:

  • TrafficFlow GmbH
  • Staubstrasse 1, 8038 Zürich, Zurich, Switzerland
  • Email: support@onepagecheckout.pro